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KNIT RESTOCK - 14/02 19:00 GMT

KINETICS - NOW LIVE

SHIPPING

Shipping

 

Brother and Kin is based in the UK, but we ship worldwide! 

 

UK Delivery

 

DPD Next Day Delivery (Order by 5pm) - £6.99

DPD Saturday Delivery (Order by 3pm) - £11.99

DPD Sunday Delivery (Order by 3pm) - £11.99

Yodel 48 Hour Delivery (Order by 3pm) - £4.99

Royal Mail 48 Hour Delivery (Order by 3pm) - £4.99

Standard Delivery (3-5 working days) - £3.99 - FREE on orders over £100



International Delivery

 

All international delivery rates will be calculated at checkout and include all duties and taxes. You will incur no additional costs than those stated at checkout.

 

Europe 

Standard Delivery (2-8 working days)

Express Delivery (1-3 working days)

DHL Express Delivery (1-3 working days)

 

USA

Standard Delivery (5-16 working days)

Express Delivery (2-4 working days)

DHL Express Delivery (1-4 working days)

 

Australia and New Zealand

Standard Delivery (5-16 working days)

Express Delivery (2-4 working days)

DHL Express Delivery (2-5 working days)

 

Canada

Standard Delivery (5-16 working days)

Express Delivery (2-4 working days)

DHL Express Delivery (2-4 working days)

 

Rest of World 

Standard Delivery (5-16 working days)

Express Delivery (2-4 working days)

 

Policies

 

Although we do our best to advise accurate delivery times, they may be extended during particularly busy periods for our carriers. 

 

Order Processing

All orders are picked and packed by our warehouse team and collected by your selected courier within 72 hours of placing your order. Orders are processed 7 days a week, excluding public holidays, but orders placed on next-day or express services after the stated cutoff points will experience an additional day for delivery on the timeframe stated. 

 

Pre-Order Items

The estimated delivery date of pre-order items can be found within the product description, and any orders containing pre-order or delayed delivery products are ineligible for next day and express delivery options. 

 

Your complete order will always be dispatched within one package, meaning that any orders which contain pre-order items will not be dispatched until the date stated on the pre-order item. 

 

If you would like to receive your additional items prior to this date, we would recommend creating two separate orders. 

 

Refunds

Please note: shipping charges are non-refundable. Sisters & Seekers cannot be held responsible for any parcels lost or stolen during transit, and any issues in this regard must be taken up with the courier or local depot.

Shipping FAQ

Do I have to pay taxes and customs when my order arrives?

All taxes and custom charges are included within the total price at checkout, there are no additional charges when your order arrives unless stated otherwise.

Want to change your order or shipping address?

We will try our best to change this for you, please contact support@brotherandkin.com with your name and order number as soon as you realise. If the parcel has already been dispatched we will not be able to update the address.

More questions?

Contact our Customer Care Team on support@brotherandkin.com. We'll do our best to respond as quickly as possible.

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