RETURNS
We’ve made our returns even easier. About time, right?
The good news is you can now return your order for a refund or exchange in a few easy steps. The bad news is, you’ll probably want to keep everything!
What is your returns policy?
If your order isn’t quite right, you can choose to opt for a refund or a live exchange on our portal, which you can access here.
You have 21 days from the date of dispatch to log your return, plus an additional 7 days to post your parcel back to our warehouse using our designated returns couriers.
You will be responsible for the cost of your returns label if returning for a refund. However, if you would like to exchange your item, you can do so for free.
How do I make a return?
You can create a return by clicking here. Please note, you are responsible for the cost of your return shipping.